Accessibility Statement
Last reviewed: June 2026
1. Our commitment
Medora Specialist Services Ltd is committed to making this website accessible to as many people as possible, regardless of disability, assistive technology, or method of access. We believe everyone deserves equal access to healthcare information and services.
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the internationally recognised standard for web accessibility.
Under the Equality Act 2010, we are also required to make reasonable adjustments to ensure our services are accessible to disabled people.
2. How accessible this website is
We have taken the following measures to make this website accessible:
- Keyboard navigation — all interactive elements (links, buttons, form fields) are reachable and operable using a keyboard alone.
- Screen reader support — pages use semantic HTML5 elements, ARIA landmark roles (
main,nav,contentinfo), and descriptivealttext on images. - Skip to content — a
#main-contentanchor is present to allow screen reader users to bypass navigation. - Colour contrast — text meets or exceeds the WCAG 2.2 AA minimum contrast ratio of 4.5:1 against its background.
- Resizable text — the website responds correctly when browser text size is increased up to 200%.
- Focus indicators — interactive elements have visible focus outlines for keyboard users.
- Responsive design — the website works on screens from 320px wide upwards, including mobile phones and tablets.
- No time limits — no content on this website expires or changes automatically in a way that could disadvantage users who need more time.
- No flashing content — this website does not contain content that flashes more than three times per second.
3. Known limitations
While we strive for full WCAG 2.2 AA compliance, we are aware of the following limitations:
- Third-party security check (Cloudflare Turnstile)— the bot-protection widget used on forms is provided by Cloudflare. While generally more accessible than traditional CAPTCHAs, its accessibility depends on Cloudflare's implementation. If you have difficulty completing a form, please contact us directly (see section 5).
- Blog post images — legacy images missing alternative text are treated as decorative by default. We review published blog images so informative images have meaningful descriptions.
- PDF documents — any PDF documents linked from this website may not be fully accessible. Please contact us if you need an accessible alternative.
4. Technical information
This website is built with Next.js and rendered as HTML. It does not rely on JavaScript for core navigation or content — pages are server-rendered and readable without JavaScript enabled.
We use a colour scheme based on the NHS colour palette, which has been designed with accessibility in mind.
5. Feedback and contact
If you experience any accessibility barriers on this website, or if you need information in an alternative format (for example, large print or easy read), please contact us:
We will aim to respond to accessibility queries within 5 working days.
6. Enforcement
If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS), which provides free advice and support to people with discrimination concerns under the Equality Act 2010:
- Website: equalityadvisoryservice.com
- Telephone: 0808 800 0082
- Textphone: 0808 800 0084
7. Preparation of this statement
This accessibility statement was prepared in June 2026 following an internal review of the website against WCAG 2.2 Level AA success criteria. We intend to review this statement annually or following significant changes to the website.